Cleanliness across the hospitality industry is one of the key factors helping you decide where to stay for the upcoming vacation. A dirty hotel lobby, hotel room, or even worse, will scare the guests away. Negative reviews regarding disorganized hotel rooms have a terrible impact on your business. There are several complexities in terms of keeping your hotel clean. There are dozens of rooms, occasional gyms or pools, and common areas, as several distinctive cleaning tools and processes are involved. The guests often come and go at different hours, which becomes tough in terms of finding the right cleaning time. Cleaning in the hospitality industry involves a round-the-clock job that should never be ignored.
Hotel cleaning will not become easier anytime soon, so leaving this intricate job to professional hospitality cleaning services is essential. These services offer deep cleaning and are always prepared to handle jobs of all sizes.
The Importance of Hotel Cleanliness
Quality environments are no longer a ‘luxury’ for hotel managers but a necessity for reputation, customer satisfaction, and revenue. This is especially true for post-COVID consumers. As much as we can now discuss the pandemic's direct impacts, concerns about the cleanliness of shared spaces persist.
A recent study by the American Hotel & Lodging Association states that hotels' primary approach to ensuring a positive guest experience based on tourist feedback is overall cleanliness. Around 59% of respondents mentioned that the cleanliness of the guest rooms was the key factor, with overall property cleanliness standing at around 48%.
While guest spending has returned significantly, many hotel teams remain challenged by continued or worsened labor shortages despite the robust demand recovery. Hotel managers and owners should review cleaning strategies that optimize current human resources while ensuring they provide quality services that meet guests’ expectations.
How Often Do You Need Deep Cleaning Services?
The frequency at which the deep cleaning is a necessity relies on the form of facility you are having. Several commercial hotel janitorial services involve deep-cleaning jobs before regular maintenance, ensuring it starts with cleaning the buildings. Following the deep cleaning job, they often suggest that you get the deep cleaning done a couple of times annually, once every month, or any other flexible schedule.
You can even deep clean almost a part of the entire building for distinctive events like hosting a company party. You can opt for a deep clean of an office space following the vacating employees or before the new ones join in. You might opt for a deep cleaning right before the inspection to ensure the facility remains safe and clean. If your business often receives a massive flow of visitors from different parts of the country or the world, you can reduce the spread of illnesses or sickness with the help of deep cleaning services.
Benefits of Hiring Professional Hospitality & Hotel Cleaning Services
Consistency in Cleanliness
Professional hotel janitorial services can offer clients frequent and eco-friendly high-quality cleaning services. They fully understand what needs to be done to make your hotel sparkling clean at all times. In the case of frequent traffic, it is the lobby, and based on request, it can also be a bedroom or a lavish living room. Professionals ensure guests do not find any chances of slip-ups in their cleaning pattern.
Expertise and Specialized Equipment
Cleaning a hotel is a significant task. Cleaning in each hotel room differs from cleaning an average house or an apartment. Industry experts employ high-standard cleaning practices and tools unique to hotels and restaurants. Top-tier cleaning equipment, disinfection equipment, and non-toxic cleaning materials are all utilized to make your hotel clean and safe for all customers. Equipment used by commercial hotel cleaning services also enhances efficiency, and the time taken to clean is minimal, reducing the inconvenience caused to guests.
Enhanced Guest Experience
If there is one change that can significantly improve your guests’ experience, it is a clean hotel environment. When guests enter their hotel, they should receive a message that all surroundings are clean. Cleanliness and orderliness of any environment create a conducive environment for guests to feel at ease. Professional cleaning implies that even the hidden areas are clean, and the restrooms, dining areas, and common areas directly affect the guests.
Time and Cost Savings
This saves time coordinating housekeeping duties since you hire hotel janitorial services to clean for you. More than anything, consider that rather than using internal resources to clean, the hotel can offer excellent guest service and other facets of hotel operations. Furthermore, professional cleaning services are cheaper to hire than an in-house cleaning company. Most in-house cleaning companies have various overhead charges that are relatively expensive to meet, including salaries, training, and equipment.
Focus on Hygiene and Sanitation
High hygiene and sanitation standards are essential, especially given the recent problems in the world. Professional cleaning services employ policies that involve cleaning and disinfecting materials and objects to kill dangerous bacteria and viruses.
Areas to Focus on for Hotel Cleaning Services
Guest Rooms
Guest rooms are your primary focus of business; after guests leave, they need to be cleaned well. This includes washing floors and mirrors, dealing with utensils, changing bedclothes, sweeping/mopping floors, and scrubbing walls. Professional cleaners ensure that everything is cleaned and smeared to make a good impression on the next guests.
Common Areas and Lobbies
These areas in the hotel are visible upon a guest's first entry. They should be clean to create the right overall impression. However, due to the high volume of human traffic passing through them, these areas often get dirty, requiring the cleaner's attention to make them appear clean again. This involves cleaning the floor, wiping walls, wiping doorknobs and other high-contact surfaces, wiping furniture forms, and wiping tables, among other things.
Restrooms
Toilets are considered critical areas of a hotel and should be cleaned frequently, often throughout the day, to provide a clean, fresh-smelling environment. Professional hotel janitorial services handle deep cleaning of toilet facilities and washing sinks, mirrors, floors, and other amenities, so your restrooms will be among the cleanest.
Hallways and Staircases
Like all corridors, the ones in hotel halls and stairs comparatively are areas that should not be missed when cleaning. These areas are areas that people step on or touch with their hands and, therefore, need to be very clean. Cleaning mirrors, floor, reception desks, door handles, floor, carpet dusting, and rails and walls will ensure that your hotel environment is pleasant.
Dining Areas and Kitchens
Restaurant rooms, breakfast buffets, and other places where meals are prepared or served should be cleaned frequently. Sanitizing kitchens is another essential aspect to consider when avoiding the spread of food-borne illnesses. Contractors will ensure that your dining facilities and kitchens meet cleanliness requirements that help prevent the spread of diseases to guests and employees.
Ready To Transform How You Clean?
Shifting your focus to highly holistic approaches to the hospitality cleaning services, the use of innovative technologies, and aiming towards staff training and more engagement forming the central aspect to boost the housekeeping operations of the hotels. Electus Building Management strives to offer white glove services streamlined to meet your distinctive requirements of the hospitality industry. We implement cutting-edge cleaning that is robustly associated with professional support to aid in redefining the cleaning operations, boosting the satisfaction of guests, and driving toward the success of the hotels. For more details, contact us now!
Frequently Asked Questions on Hotel Cleaning Operations
How Much Does It Cost To Clean a Hotel?
The cost of commercial hotel cleaning services varies greatly depending on numerous factors, including the property size, the level of cleanliness needed, and the hotels' geographical locations. However, investing in potential cleaning technologies and tools can optimize budgets while reducing labor costs, enhancing cleaning productivity, and enabling your staff to spend more energy and time on work that needs a human touch.
How Can I Improve the Productivity of My Housekeeping Team?
Hiring professional commercial cleaners is essential for the entire cleaning process. At Electus Building Management, we optimize the whole cleaning pathway with key schedules that meet the interests of our clients. Contact us to schedule a cleaning job today!
What Services Are Included in Hotel Cleaning by Professionals?
The professional hotel cleaning services cover the restrooms, kitchen and dining areas, guest rooms, lobbies, and the general area, along with deep-cleaning services for the windows, carpets, and high-touch surfaces.
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